It’s a question that’s often raised when a bank adopts a new technology. Is a new convenience worth a potential compromise of security? Many consumers struggle with it when they use text messaging to conduct business; log in to their bank account on a public computer; or even weigh using an automatic teller machine outside their bank branch. Here are a few tips to keep your personal information safe.

Remove data remotely

Consider using technology that allows you to wipe out your phone’s data remotely. Account holders need to check with their carriers for options applicable to their phones.

Passwords…Make sure they’re strong

Consumers often use the same password for multiple applications, including email, Facebook, retail web sites and banking applications. Users should select passwords that are comprised of at least eight random characters including capital letters, lower-case letters, numbers and special characters.

Don’t store sensitive information

Avoid storing sensitive information on your phones. In addition to passwords, some people store their Social Security numbers on their phones. Revealing too much personal information can also put users at risk

If you are currently experiencing fraudulent activity, please email any information to info@bmcu.net

Blue Mountain Credit Union began fielding reports from customers and non-customers pertaining to fraudulent automated voice calls on May 17th. These calls consisted of an urgent message regarding debit cards being frozen or suspended due to a variety of reasons. The message prompts people to enter in their debit card number, CVV and expiration date.

Due to the widespread nature and volume of calls it appears to be a sophisticated attempt to obtain information from customers and non-customers. At this time, Blue Mountain Credit Union has not experience a breach in security as a result of this activity. However, current members and non-members should be aware of this exploit as it appears to be targeting Blue Mountain Credit Union and may move to other financial institutions as well. The Credit Union will continue to actively monitor the situation and do everything within out power to mitigate the issue.

As general guidelines, the Credit union advises members to NEVER give out personal information when the phone call is from an unverified source.